Refund policy
We proceed with the refunds of your remaining balance by user request in Live Support chat at ClickAdilla.com
All of the payments are refundable according to special terms, and there are no refunds or credits for already spent amount of money on internet traffic within the platform.
ClickAdilla reserves the right to withhold account balance without refund in case of violation of terms and conditions as well as questionable transactions.
The company reserves the right to return the account balance on the following conditions:
- Advertiser has six (6) months from the last payment date to ask for a refund of the balance remaining on the account;
- Refund will only be issued for a balance greater than $50;
- Company may make a refund in ninety (90) days;
- Advertiser will reimburse all processing fees, there is a 10% fee for a refund, and the minimal amount of fee is $25;
- Company may refund payment after deduction used amount according to rates;
- Advertisers canceled / terminated by the Company for violating UAGP Terms are not entitled to a refund;
Refunds are processed through the following payment services only:
- Credit card if the payment was made using a credit card;
- Capitalist if the payment was made using Capitalist;
- Capitalist USDT (TRC20) if the payment was made using Capitalist USDT;
- USDT (TRC20 manual transfer) in any other payment option.
The refund payments are made on the 1st and 16th date each month. The company reserves the right to make a refund through a payment service at its discretion. Please note: all funds credited to the account of the Advertiser within the frame of participation in bonus programs or similar actions of ClickAdilla are non-refundable in any case and subject to the terms and conditions of such programs.